Frequently Asked Questions
What are your candles made of?
Each candle is hand-poured with a clean-burning coconut/soy wax blend and infused with high-quality fragrance oils. Our wicks are lead-free, and every candle is made with love and intention.
How long will it take to receive my order?
Orders typically ship within 3–5 business days. You’ll receive a tracking number once your candle is on the way. During busy periods, please allow a little extra time.
How do I get the most out of my candle?
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Trim the wick to ¼ inch before each use
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Let the wax pool reach the edges on the first burn
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Burn for no more than 3–4 hours at a time
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Keep away from drafts, children, and pets
What’s your return and refund policy?
Your satisfaction is our priority.
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Returns: Unused items may be returned within 45 days of purchase.
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Damaged or defective products: Let us know within 7 days of delivery with your order number and a photo—we’ll replace or refund.
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Click here to start a return.
Still have questions?
If you don’t see your question here, we’re just a click away. Contact us here and we’ll be happy to help!